Interactive Telcom Value Chain

Hover over each component to learn how it affects your service quality
Fiber 1
Fiber 2
Fiber 3
Fiber 4
NO SIGNAL
End User 1

End User (You)

Role: The service consumer

Experience: Directly affected by the entire chain's performance

Issues: Poor signal reception, slow speeds, call drops

NO SIGNAL
End User 2

End User (You)

Role: The service consumer

Experience: Directly affected by the entire chain's performance

Issues: Poor signal reception, slow speeds, call drops

NO SIGNAL
End User 3

End User (You)

Role: The service consumer

Experience: Directly affected by the entire chain's performance

Issues: Poor signal reception, slow speeds, call drops

NO SIGNAL
POWER OUTAGE
Power Generator 1

Power Source

Role: Provides electricity to BTS equipment

Critical Function: BTS cannot operate without power

Issues: Fuel shortage, mechanical failure, maintenance

Base Transceiver

Cell Tower

Role: Transmits signals between end users and network

Impact: Determines signal strength in your area

Issues: Power outages, vandalism, capacity limits

NO SIGNAL
POWER OUTAGE
Power Generator 2

Power Source

Role: Provides electricity to BTS equipment

Critical Function: BTS cannot operate without power

Issues: Fuel shortage, mechanical failure, maintenance

Base Transceiver

Cell Tower

Role: Transmits signals between end users and network

Impact: Determines signal strength in your area

Issues: Power outages, vandalism, capacity limits

NO SIGNAL
POWER OUTAGE
Power Generator 3

Power Source

Role: Provides electricity to BTS equipment

Critical Function: BTS cannot operate without power

Issues: Fuel shortage, mechanical failure, maintenance

Base Transceiver

Cell Tower

Role: Transmits signals between end users and network

Impact: Determines signal strength in your area

Issues: Power outages, vandalism, capacity limits

NO SIGNAL
End User 4

End User (You)

Role: The service consumer

Experience: Directly affected by the entire chain's performance

Issues: Poor signal reception, slow speeds, call drops

Hub Colocation

Hub Colocation Site

Role: Manages multiple towers in a region

Impact: Handles calls and data within your area

Issues: System failures, capacity constraints

NO SIGNAL
POWER OUTAGE
Power Generator 4

Power Source

Role: Provides electricity to BTS equipment

Critical Function: BTS cannot operate without power

Issues: Fuel shortage, mechanical failure, maintenance

Impact: Power failure = Complete service outage in area

Base Transceiver

Cell Tower

Role: Transmits signals between end users and network

Impact: Determines signal strength in your area

Issues: Power outages, vandalism, capacity limits

NO SIGNAL
Core Network

Core Network

Role: Central hub of all communications

Impact: Routes calls and data nationwide

Issues: Major outages affect entire regions

Managed by: Network operators (MNOs)

NO SIGNAL
End User (Recipient)

End User (Recipient)

Role: The service consumer

Experience: Directly affected by the entire chain's performance

Issues: Poor signal reception, slow speeds, call drops

Power 1 Out
Power 2 Out
Power 3 Out
Power 4 Out
Fiber 1 Cut
Fiber 2 Cut
Fiber 3 Cut
Fiber 4 Cut
Core Network Outage

How Quality of Service Is Affected:

Power Outages: When electricity fails at any tower or building, service is disrupted in that area.

Vandalism: If tower equipment is damaged, all users connecting through that tower lose service.

Network Congestion: During peak times (like holidays), too many users can overload the system.

Weather Conditions: Heavy rain or storms can interfere with tower signals.